Path: csiph.com!v102.xanadu-bbs.net!xanadu-bbs.net!feeder.erje.net!eu.feeder.erje.net!newsfeed.fsmpi.rwth-aachen.de!news-1.dfn.de!news.dfn.de!fu-berlin.de!uni-berlin.de!individual.net!not-for-mail From: Tim Watts Newsgroups: uk.comp.os.linux,comp.os.linux.misc,uk.d-i-y Subject: Re: New Dell Latitude for linux Date: Wed, 03 Sep 2014 08:46:55 +0100 Lines: 25 Message-ID: References: Mime-Version: 1.0 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit X-Trace: individual.net 5TWhborT9jRRxTstwqB77gmYSJX239lGhZ1baPDrzzQSoVZQsR X-Orig-Path: squidward.local.dionic.net!not-for-mail Cancel-Lock: sha1:heMJFPCWC3JRbcneG4/cfNs6ZII= User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:24.0) Gecko/20100101 Thunderbird/24.2.0 In-Reply-To: Xref: csiph.com comp.os.linux.misc:11901 On 03/09/14 08:36, tony sayer wrote: >>> Why Dell? Well I can get a decent academic discount as Dell supply my >>> uni. And I quite like SWMBOs E6420 - at least it's form factor. >> >> I really wouldn't go with a Dell. Or at least make sure you get a >> support package. Some at work have them and they do break down... > > Well we do have one and it did develop a hard drive fault but they sent > someone around to us!, we didn't have to send it off anywhere they came > and replaced it on site here:)... > Dell's service is ace if you pay. I would take the next day on site option as it's not a lot extra. My work gear as 4 hour on site - I can get an email in the morning about a failed SAN disk and have it in my hands by 2pm, and have the old one boxed and ready for their courier to collect by 5pm. An engineer is optional - I fit myself as it woul dbe as much effort to go top the datacentre to escort their man in as it is to fit the disk myself. That's *not* cheap though...