Path: csiph.com!fu-berlin.de!uni-berlin.de!individual.net!not-for-mail From: Sylvia Else Newsgroups: comp.misc Subject: Re: Let's compile a list of ways to annoy the user. Date: Wed, 3 Feb 2016 19:02:50 +1100 Lines: 35 Message-ID: References: Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8; format=flowed Content-Transfer-Encoding: 7bit X-Trace: individual.net QppUTY3cwaY0pIHnwQksPQG+k4mGrjOgHcmIqGzcYnlEISPh2V Cancel-Lock: sha1:0yjEQJnldG66zvnVDcIvlvVMXTk= User-Agent: Mozilla/5.0 (Windows NT 6.1; rv:38.0) Gecko/20100101 Thunderbird/38.3.0 In-Reply-To: Xref: csiph.com comp.misc:10257 On 14/01/2016 11:42 AM, Sylvia Else wrote: > We should probably limit it to things people have actually seen. > > 1. Limits that are not stated up front. > > 2. If the user tries to submit a form with invalid data, clear the form, > and make the user fill it all in again. > > 3. Have an on-line support chat page that offers the option to print-out > the chat so far, but when the chat ends, go immediately to another page, > without letting the user print out the whole thing. > > (I got that just the other day, and the page I got sent too was a > feedback page so that I could rate the experience I'd just had). > > Sylvia. > > > Needlessly secure password fields. I'm configuring WiFi access to a printer. Look, I'm not going to be doing this while on a bus with people looking over my shoulder. So I don't need to enter the password into a field that just displays asterisks, and type it twice to check that it's the same (and it probably won't be). Let's face it, because of the asterisks I'll just type it into an editor and then copy and paste it (assuming you haven't managed to disable that). Oh, and if it still turns out to be wrong, don't throw me right out of the configuration program so that I have to start the whole process again. Sylvia.