Path: csiph.com!feeder.erje.net!2.eu.feeder.erje.net!newsfeed0.kamp.net!newsfeed.kamp.net!fu-berlin.de!uni-berlin.de!individual.net!not-for-mail From: Huge Newsgroups: comp.misc Subject: Re: Let's compile a list of ways to annoy the user. Date: 17 Jan 2016 16:07:19 GMT Organization: Piglet's Pickles & Preserves Lines: 82 Message-ID: References: Reply-To: usenet@huge.org.uk X-Trace: individual.net 6CXIayiCWTVbQFQ+VDGr6g00ptvxnhnks6RKkB483r//SBPxxg Cancel-Lock: sha1:Sp1iexZOzlN8lIOlB3MIGLBPAPw= X-No-Archive: Yes X-Clacks-Overhead: GNU Terry Pratchett User-Agent: slrn/1.0.1 (Linux) Xref: csiph.com comp.misc:10045 On 2016-01-17, Paul Sture wrote: > On 2016-01-14, Larry Sheldon wrote: >> On 1/13/2016 18:42, Sylvia Else wrote: >>> We should probably limit it to things people have actually seen. >>> >>> 1. Limits that are not stated up front. >>> >>> 2. If the user tries to submit a form with invalid data, clear the form, >>> and make the user fill it all in again. >>> >>> 3. Have an on-line support chat page that offers the option to print-out >>> the chat so far, but when the chat ends, go immediately to another page, >>> without letting the user print out the whole thing. >>> >>> (I got that just the other day, and the page I got sent too was a >>> feedback page so that I could rate the experience I'd just had). >> >> Your second is my first, followed closely by: >> >> Demanding that my address be entered in some sequence that differs >> markedly from ordinary (and Post Office mandated) and having demanded >> ZIP code before "City" or "State" or both does not populate the >> following blocks. (Extra points for using it to whine about typos.) > > Also house numbers in addresses. Just the other day I received a change > of address for someone in the UK. There is a house name rather than a > street number, and no street name: > > House Name > Village > Nearest Town > Postcode My house has a name and no street number. The street name is unknown to the authorities. Mail still arrives. My Brother-In-Law until recently lived at; {$BROTHERINLAW} The Hill Abbyfeile Eire They don't have postcodes in Ireland. He has no street address - there are about 200 houses on "The Hill". The Postie just knows. Delivery people stop in the village and call for directions. > and that is a perfectly valid postal address in the UK, and is a > reasonably common format in rural areas. Yep. [9 lines snipped] > "Mobile phones now have more processing power than the first computers I > worked on. Yet they still cannot store phone numbers using spaces, as > used for phone books, letter heads or business cards. Why not?" My Blackberry Z10 can. > Another pet grouse is those sites who say "Contact us for pricing". No I > don't want a pushy salesman phoning me, I have just come across your > product, have yet to work out what it does do and what it doesn't do and > am only interested in a ball park figure at this stage. Damn right. > On that subject here's another example from my sig file. If you > follow the URL, you will find prices :-) (though IIRC NoScript users > will have to enable one or more domains to see them). > > If SpaceX can publish their pricing for going to space, your little SaaS > does NOT need "Contact us for pricing" -- @DanHarper7 > http://www.spacex.com/about/capabilities *applause* -- Today is Boomtime, the 17th day of Chaos in the YOLD 3182 I don't have an attitude problem. If you have a problem with my attitude, that's your problem.