Path: csiph.com!fu-berlin.de!uni-berlin.de!individual.net!not-for-mail From: Bob Eager Newsgroups: comp.misc Subject: Re: Let's compile a list of ways to annoy the user. Date: 14 Jan 2016 01:39:57 GMT Lines: 45 Message-ID: References: Mime-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit X-Trace: individual.net r5KhTwEnD9yd7UAq4fn0vAEXVLpUjMJ5x93dx5EOADqQDlPNXZ Cancel-Lock: sha1:B7qKxhjBw+nsrnYJ2gU56pJyWeo= User-Agent: Pan/0.139 (Sexual Chocolate; GIT bf56508 git://git.gnome.org/pan2) Xref: csiph.com comp.misc:9974 On Wed, 13 Jan 2016 19:30:52 -0600, Larry Sheldon wrote: > On 1/13/2016 18:42, Sylvia Else wrote: >> We should probably limit it to things people have actually seen. >> >> 1. Limits that are not stated up front. >> >> 2. If the user tries to submit a form with invalid data, clear the >> form, >> and make the user fill it all in again. >> >> 3. Have an on-line support chat page that offers the option to >> print-out the chat so far, but when the chat ends, go immediately to >> another page, >> without letting the user print out the whole thing. >> >> (I got that just the other day, and the page I got sent too was a >> feedback page so that I could rate the experience I'd just had). > > Your second is my first, followed closely by: > > Demanding that my address be entered in some sequence that differs > markedly from ordinary (and Post Office mandated) and having demanded > ZIP code before "City" or "State" or both does not populate the > following blocks. (Extra points for using it to whine about typos.) > > Demanding "so we can call you if necessary" my telephone number which is > in my "profile" AND has not changed in 25 years AND requiring that it be > entered in a format markedly different from that mandated by ordinary > practice and the directions of the originator of the North American > Numbering Plan Area system. Demand that (say) a credit card number be inserted without spaces, but nowhere actually mention that fact. Then reject it if spaces are included, saying "re-enter without spaces" instead of just fixing it. Dates and telephone numbers ditto. -- Using UNIX since v6 (1975)... Use the BIG mirror service in the UK: http://www.mirrorservice.org