Path: csiph.com!fu-berlin.de!uni-berlin.de!individual.net!not-for-mail From: Larry Sheldon Newsgroups: comp.misc Subject: Re: Let's compile a list of ways to annoy the user. Date: Wed, 13 Jan 2016 19:30:52 -0600 Organization: *snerk* Lines: 31 Message-ID: References: Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8; format=flowed Content-Transfer-Encoding: 7bit X-Trace: individual.net xnKxkaLyEZi80jpp8aQbRweTbmLXKSoK4MXZyf7YOqF6Gfl1xv Cancel-Lock: sha1:06MYlCbeRiyrWd2UpE9dgZjqI5Y= User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.5.1 In-Reply-To: Xref: csiph.com comp.misc:9972 On 1/13/2016 18:42, Sylvia Else wrote: > We should probably limit it to things people have actually seen. > > 1. Limits that are not stated up front. > > 2. If the user tries to submit a form with invalid data, clear the form, > and make the user fill it all in again. > > 3. Have an on-line support chat page that offers the option to print-out > the chat so far, but when the chat ends, go immediately to another page, > without letting the user print out the whole thing. > > (I got that just the other day, and the page I got sent too was a > feedback page so that I could rate the experience I'd just had). Your second is my first, followed closely by: Demanding that my address be entered in some sequence that differs markedly from ordinary (and Post Office mandated) and having demanded ZIP code before "City" or "State" or both does not populate the following blocks. (Extra points for using it to whine about typos.) Demanding "so we can call you if necessary" my telephone number which is in my "profile" AND has not changed in 25 years AND requiring that it be entered in a format markedly different from that mandated by ordinary practice and the directions of the originator of the North American Numbering Plan Area system. -- sed quis custodiet ipsos custodes? (Juvenal)