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Message-ID: <1446010.IrhOTgHkso@PointedEars.de>
From: Thomas 'PointedEars' Lahn <PointedEars@web.de>
Reply-To: Thomas 'PointedEars' Lahn <cljs@PointedEars.de>
Organization: PointedEars Software (PES)
Date: Thu, 06 Dec 2012 19:26:10 +0100
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Subject: Re: Maintainer of the FAQ
Newsgroups: comp.lang.javascript
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Christoph Becker wrote:

> Thomas 'PointedEars' Lahn wrote:
>>> IMHO support in this newsgroup and maintaining the FAQ are not
>>> /too/
>>>> closely related.  The FAQ should be a sober document; support
>>>> should be friendly and kind.
>> Allow me clarify a few misconceptions you appear to have.
>> 
>> [...]
> 
> Thanks for the clarifications; they concur with my conception of a
> Usenet discussion group.  And of course I don't want to turn this
> newsgroup into a support forum.

Good.

>> For example, if someone thinks that you are telling or doing
>> nonsense, you will be told upfront, in public, that what you are
>> telling or doing *is* nonsense. You will not be told that it would be
>> “not quite right” in order to pamper your oversensitive customer
>> soul.
> 
> IMHO some kindness and politeness will never hurt.[1]

AISB.

> Perhaps the one who's telling or doing nonsense today, would have been a
> valuable regular contributor to the newsgroup tomorrow, if he had not been
> scared away.

In my experience, those who are scared away by being told the truth, usually 
because they have delusions of entitlement, are not going to be valuable 
regular contributors.
 

PointedEars
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