Path: csiph.com!v102.xanadu-bbs.net!xanadu-bbs.net!feeder.erje.net!eu.feeder.erje.net!news.stack.nl!aioe.org!.POSTED!not-for-mail From: "Rod Pemberton" Newsgroups: comp.lang.forth Subject: Re: Apple's top secret Swift language Date: Wed, 11 Jun 2014 18:51:05 -0400 Organization: Aioe.org NNTP Server Lines: 35 Message-ID: References: <23f601ee-818e-4df7-87b8-36e73ed70d54@googlegroups.com> <639ebceb-8b13-459d-8575-245d6de3f114@googlegroups.com> <5395b2b3$0$4893$e4fe514c@dreader35.news.xs4all.nl> <00ab078a-6def-4920-90d9-99d33dab24e3@googlegroups.com> NNTP-Posting-Host: CNsg4fVcCsvs3UaOgZtQCw.user.speranza.aioe.org Mime-Version: 1.0 Content-Type: text/plain; charset=iso-8859-1; format=flowed; delsp=yes Content-Transfer-Encoding: 7bit X-Complaints-To: abuse@aioe.org User-Agent: Opera Mail/12.16 (Linux) X-Notice: Filtered by postfilter v. 0.8.2 Xref: csiph.com comp.lang.forth:31422 On Tue, 10 Jun 2014 19:32:41 -0400, Roger Levy wrote: > Why should they fix bugs in an old version that they've probably already > fixed in the new one? You paid for the old version. It's defective. It's the company's job to fix it. That's the customer's perspective. It's also a cliche for companies to say: "The customer is always right." But, companies also fail to: "Eat their own dog food." That, of course, includes their philosophies on the customer, such as: "The customer is always right". In time, that cliche becomes: "Screw thy customer." Hence, the "right" to charge customers for upgrades or non-warranty repairs which fix products that were defective when originally sold. Such products are called "lemons" in other industries. In more depth, the issue is whether software should be treated as an intangible product owned by the company that is licensed for use by the consumer, as it is now, or whether software should be treated like a physical product which is sold the consumer, such as candy or a car, that is expected to be free of defects or if not, fixed or replaced. Treating software as an intangible was fine during the development of the software industry in the U.S. while it was still an insignificant portion of the economy, but today, software is a major component of the retail industry. The software industry is developed enough today that their products should have the same standards of quality that physical products do I.e., if it has defects, it's the company's responsibility to fix it. Rod Pemberton P.S. I'm disregarding the Hugh aspects of this. He could've coded something useful in the time he's spent on rants which are ancient history, that no one cares about, which are unlikely to be resolved.