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Re: Email allegedly from FamilySearch

Cross-posted to 2 groups.

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Ian Goddard wrote:

Oops, sent early instead of minimised.

> knuttle wrote:
>> If every company responded when someone sent an email under their name 
>> they would be have to have a permanent staff to handle the volume
> 
> If a company sends me an email expecting me to read it they should be 
> prepared to receive andy reply I might send.  That's just good manners. 
> If that would place too great a strain on them it tells them one thing: 
> their email isn't really that important so they shouldn't send it.
> 
> I suspect that all too often the reason they won't look at replies is 
> that the feedback they'd get about their spam would be too upsetting for 
> the precious little marketroids who'd have to read it.
> 
> In any case, it was a support email I queried it with, not the noreply 
> that sent it.  I expect support desks to respond - it's their job.
> 
>> I don't know how many times have received email and phone calls that 
>> were masquerade as someone or something else.

Exactly.  So anyone - even familysearch.org users should be extremely 
careful of such and not respond to them.  In my case any unsolicited 
email like that gets either dumped or handled with metaphorical tongs 
and asbestos gloves.  Some of those responding to the thread were 
clearly oblivious to the dangers.

No responsible organisation should send out such emails.  When they do 
it tells me one thing about the individual or team responsible: they see 
nothing wrong with the possibility that their recipients could respond 
and that they are, therefore, would see nothing wrong in responding to 
similar unsolicited messages asking then to click on a link.  Such 
people are a danger to the businesses or organisations for which they 
work.  Th ransomware thieves depend on them.


>> While Ideally we should eliminate it, it is like chuck holes in the 
>> street you drive on, something to watch out for and avoid.

Any organisation needs to train its staff in use of email and treat 
errors as disciplinary matters.

There have been a number of cases where bulk emails have been sent out 
CC rather than BCC in situations (e.g. STI clinics) where even the 
identities of other recipients should have been regarded as 
confidential.  There have been cases where confidential information has 
been sent to the wrong person or even a mailing list.  It's not a cse of 
ideally we should eliminate it.  Such mistakes can represent a serious 
threat to the organisation that makes them and sometimes to their customers.

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Thread

Email allegedly from FamilySearch Ian Goddard <ian_ng@austonley.org.uk> - 2023-05-13 15:10 +0100
  Re: Email allegedly from FamilySearch knuttle <keith_nuttle@yahoo.com> - 2023-05-13 10:56 -0400
    Re: Email allegedly from FamilySearch "Frank L. Thiel" <f.l.thiel.4@gmail.com> - 2023-05-13 16:37 -0400
  Re: Email allegedly from FamilySearch Denis Beauregard <denis.b-at-francogene.com@fr.invalid> - 2023-05-13 18:32 -0400
    Re: Email allegedly from FamilySearch knuttle <keith_nuttle@yahoo.com> - 2023-05-13 21:17 -0400
      Re: Email allegedly from FamilySearch Ian Goddard <ian_ng@austonley.org.uk> - 2023-05-14 10:06 +0100
        Re: Email allegedly from FamilySearch Denis Beauregard <denis.b-at-francogene.com@fr.invalid> - 2023-05-14 21:53 -0400
          Re: Email allegedly from FamilySearch Ian Goddard <ian_ng@austonley.org.uk> - 2023-05-15 10:53 +0100
            Re: Email allegedly from FamilySearch knuttle <keith_nuttle@yahoo.com> - 2023-05-15 06:46 -0400
              Re: Email allegedly from FamilySearch Ian Goddard <ian_ng@austonley.org.uk> - 2023-05-15 12:46 +0100
                Re: Email allegedly from FamilySearch Ian Goddard <ian_ng@austonley.org.uk> - 2023-05-15 13:00 +0100
            Re: Email allegedly from FamilySearch Steve Hayes <hayesstw@telkomsa.net> - 2023-06-15 07:59 +0200
          Re: Email allegedly from FamilySearch Enno Borgsteede <ennoborg@gmail.com> - 2023-05-15 14:33 +0200
            Re: Email allegedly from FamilySearch Ian Goddard <ian_ng@austonley.org.uk> - 2023-05-16 12:16 +0100
              Re: Email allegedly from FamilySearch Martin Brown <'''newspam'''@nonad.co.uk> - 2023-05-22 21:46 +0100

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