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Groups > comp.sys.palmtops.pilot > #37
| Date | 2012-03-13 17:28 -0400 |
|---|---|
| From | "Richard B. Gilbert" <rgilbert88@comcast.net> |
| Newsgroups | comp.sys.palmtops.pilot |
| Subject | Re: Support Ticket System - Knowledge base software |
| References | <b41e11da-f77c-4c2a-ab29-50cf498d92da@lf20g2000pbb.googlegroups.com> |
| Message-ID | <gp6dnYNxur9vJsLSnZ2dnUVZ_qKdnZ2d@giganews.com> (permalink) |
On 3/13/2012 7:41 AM, michael moody wrote: > Dynamically route and assign help desk tickets to any specific > technician or group of technicians using your organization's business > logic; based on ticket categories, technician skill set, location, > department, technician availability and work load balance. > > knowledge base software | knowledgebase software Why are you posting this to comp.sys.palmtops.pilot? It looks like a specification for help desk software with NO connection with palm top computers! If there *is* some connection, perhaps you should clarify your posting!
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Support Ticket System - Knowledge base software michael moody <michael.moody84@gmail.com> - 2012-03-13 04:41 -0700 Re: Support Ticket System - Knowledge base software "Richard B. Gilbert" <rgilbert88@comcast.net> - 2012-03-13 17:28 -0400
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