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From: Jolly Roger <jollyroger@pobox.com>
Newsgroups: comp.sys.mac.hardware.misc,comp.sys.mac.hardware.storage,comp.sys.mac.portables,comp.sys.mac.system
Subject: Re: Newbie questions when Apple store replaces a HDD...
Date: 28 Sep 2015 18:40:02 GMT
Organization: People for the Ethical Treatment of Pirates
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On 2015-09-28, Ant <ANTant@zimage.com> wrote:
>> >> >> > Since I have never used Apple store to fix/replace a hardware piece and 
>> >> >> > my client has a dying HDD issue and hoping to get it for free from just 
>> >> >> > expired AppleCare by 10 days, I have a few newbie questions after going 
>> >> >> > to the appointment:
>
>> >> >> > 1. Since we already ran the Apple Hardware Tests, Disk Utility, restored 
>> >> >> > and looked at smartmontools' logs showing long tests failing quickly 
>> >> >> > with 90% left, will Apple be able to quickly swap the drives quickly 
>> >> >> > during the appointment and then I can restore fully at home since it 
>> >> >> > took almost three hours to complete earlier today?
>
>> >> >> Apple will run their own tests.
>
>> >> > If they run their own tests like with Apple Hardware Tests and Disk 
>> >> > Utility, then they won't find anything wrong with the drive?
>
>> >> If they don't find anything wrong with the drive with their tools, then
>> >> there is nothing wrong with the drive.
>
>> > Will they even check SMART's logs like I did?
>
>> No.
>
>> > Disk Utility and SMARTrepoter still think there is nothing wrong. :/
>
>> They have their own tools.
>
> Darn. I wonder if they will see what I saw. :/

They certainly will if you bring the printout with you. ; )

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