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Groups > comp.sys.mac.apps > #31172

Re: Starting up Messsages app freezes and hogs CPU.

Cross-posted to 2 groups.

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In comp.sys.mac.comm Jolly Roger <jollyroger@pobox.com> wrote:
> On 2015-08-20, Ant <ANTant@zimage.com> wrote:
> > Hi.
> >
> > My several days old updated Mac OS X v10.10.5's Messages no longer 
> > launches. It freezes with a spinning pinwheel ball. Terminal's top -u 
> > command shows Messages hogging CPU. I tried rebooting Mac OS X, and it 
> > did not help. I tried renaming my ~/user name/Library/Messages and 
> > relaunching Messages app, but it said rebuilding database that goes 
> > forever (no CPU usage this time).  It was working earlier today and 
> > yesterday.
> >
> > What's wrong and how do I fix it? I'm OK to reset my Messages back to 
> > defaults since I just started using it and have no contacts. The only 
> > thing was to delete defaults and send and receive a few text messages to 
> > mobile phone numbers.
> >
> > Thank you in advance. :)

> What messages are logged to the console and system logs when you try to
> launch Messages?

system.log:
...
Aug 21 11:09:04 15inMBPretina2013 com.apple.xpc.launchd[1] 
(com.apple.imfoundation.IMRemoteURLConnectionAgent): The 
_DirtyJetsamMemoryLimit key is not available on this platform.
Aug 21 11:09:04 15inMBPretina2013 Messages[64550]: schema version 8010
Aug 21 11:09:05 15inMBPretina2013 WindowServer[157]: 
disable_update_timeout: UI updates were forcibly disabled by application 
"Messages" for over 1.00 seconds. Server has re-enabled them.
Aug 21 11:09:19 15inMBPretina2013 WindowServer[157]: 
disable_update_likely_unbalanced: UI updates still disabled by 
application "Messages" after 15.00 seconds (server forcibly re-enabled 
them after 1.00 seconds). Likely an unbalanced disableUpdate call.
Aug 21 11:09:31 15inMBPretina2013 com.apple.iCloudHelper[64620]: 
objc[64620]: Class FALogging is implemented in both 
/System/Library/PrivateFrameworks/FamilyCircle.framework/Versions/A/FamilyCircle 
and 
/System/Library/PrivateFrameworks/FamilyNotification.framework/Versions/A/FamilyNotification. 
One of the two will be used. Which one is undefined.
Aug 21 11:09:31 15inMBPretina2013 com.apple.xpc.launchd[1] 
(com.apple.imfoundation.IMRemoteURLConnectionAgent): The 
_DirtyJetsamMemoryLimit key is not available on this platform.
Aug 21 11:09:31 15inMBPretina2013 
com.apple.appkit.xpc.openAndSavePanelService[64617]: assertion failed: 
14F27: libxpc.dylib + 62447 [5C829202-962E-3744-8B50-00D38CC88E84]: 0x89
Aug 21 11:09:54 15inMBPretina2013 com.apple.xpc.launchd[1] 
(com.apple.imfoundation.IMRemoteURLConnectionAgent): The 
_DirtyJetsamMemoryLimit key is not available on this platform.
...
Aug 21 11:10:34 15inMBPretina2013 kernel[0]: process Messages[64550] 
thread 136893 caught burning CPU! It used more than 50% CPU (Actual 
recent usage: 99%) over 180 seconds. thread lifetime cpu usage 90.041836 
seconds, (89.397553 user, 0.644283 system) ledger info: balance: 
90007105176 credit: 90009554728 debit: 2449552 limit: 90000000000 (50%) 
period: 180000000000 time since last refill (ns): 90229029843 
Aug 21 11:10:34 15inMBPretina2013 com.apple.xpc.launchd[1] 
(com.apple.ReportCrash[65525]): Endpoint has been activated through 
legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): 
com.apple.ReportCrash
Aug 21 11:10:34 15inMBPretina2013 ReportCrash[65525]: Invoking spindump 
for pid=64550 thread=136893 percent_cpu=99 duration=91 because of 
excessive cpu utilization
Aug 21 11:10:34 15inMBPretina2013 spindump[1255]: Saved 
cpu_resource.diag report for Messages version 8.0 (4760) to 
/Library/Logs/DiagnosticReports/Messages_2015-08-21-111034_15inMBPretina2013.cpu_resource.diag
Aug 21 11:10:52 15inMBPretina2013 jamf[65604]: CFNetwork SSLHandshake 
failed (-9806)
Aug 21 11:10:53 --- last message repeated 2 times ---
Aug 21 11:10:53 15inMBPretina2013 jamf[65604]: 
NSURLConnection/CFURLConnection HTTP load failed 
(kCFStreamErrorDomainSSL, -9806)
...

dmesg showed:
...
process Messages[64550] thread 136893 caught burning CPU! It used more 
than 50% CPU (Actual recent usage: 99%) over 180 seconds. thread 
lifetime cpu usage 90.041836 seconds, (89.397553 user, 0.644283 system) 
ledger info: balance: 90007105176 credit: 90009554728 debit: 2449552 
limit: 90000000000 (50%) period: 180000000000 time since last refill 
(ns): 90229029843 
...
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Thread

Starting up Messsages app freezes and hogs CPU. ANTant@zimage.com (Ant) - 2015-08-20 14:11 -0500
  Re: Starting up Messsages app freezes and hogs CPU. Jolly Roger <jollyroger@pobox.com> - 2015-08-21 00:45 +0000
    Re: Starting up Messsages app freezes and hogs CPU. ANTant@zimage.com (Ant) - 2015-08-21 13:40 -0500
      Re: Starting up Messsages app freezes and hogs CPU. Jolly Roger <jollyroger@pobox.com> - 2015-08-21 19:25 +0000
        Re: Starting up Messsages app freezes and hogs CPU. ANTant@zimage.com (Ant) - 2015-08-21 15:21 -0500
  Re: Starting up Messsages app freezes and hogs CPU. ANTant@zimage.com (Ant) - 2015-08-21 17:19 -0500

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