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Re: Please help PC guy with friend's Imac.

Cross-posted to 3 groups.

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In article <ne8ufblttdbv2j2f0vti2n0akkfhrpgvlc@4ax.com>, micky
<NONONOmisc07@bigfoot.com> wrote:
> 
> Perhaps you remember that I've posted here a few times over the last 10
> years, questions for my friend who had a Mac. 
> 
> Well, he died.  Rather suddenly, 3 weeks ago.  He was 78 but strong as a
> bull until 7 weeks ago.  Examples on request. 
> 
> His brother was here going through his stuff, but he didn't have time to
> learn to use a Mac, so I'm supposed to do that for him.  He's left town
> now and there are two Imacs. 
> 
> One has a large flat screen, Mac 6.3 G4,  Does that say how old it was?
> 
> At any rate, the incoming and outgoing email on it stopped about Jan.
> 16, but I know he emailed me after that. 
> 
> Then he had another, with a smaller screen, also Imac, not nearly as
> heavy, it seems.   I got that connected an hour ago, and so far, the
> middle third vertically of the monitor image is cloudy, and the lower
> third is even worse. It has a very clear line between the top, which is
> mostly blue, and the middle, which is white with various vertical lines.
> Right now the bottom third looks like the middle, but there is a black
> line at the border. 
> 
> OS X, it says in a splash screen in the middle of the screen.   Is that
> older or newer than the first one?
> 
> Is there any way to bring up the email and files if I can't read the
> bottom third of the screen? 
> 
> There would probably be financial and insurance information, and he left
> a widow, who is rather old also and not working.  And we're not even
> sure where his assets, if any, are.  His will lists 4 items and 2 of
> those he doesn't have anymore, so there may well be those he does have
> which aren't in the will.  
> 
> 2 out of 4 times, it displayed a screen (1/3) with Finder in the upper
> left.
> 
> If I can't get the computer working is there a way to export the email
> and files to a flash drive, for example, without much access to the
> screen.   Or a way to remove the harddrive and run it as an external
> drive on another Mac?  Or better yet, a PC?  (I'm running out of space
> on my desk.) 
> 
> Better yet, is there a way to connect an external monitor in place of
> the one that's part of the Imac.  It seems clear to me the problem is
> the monitor and not the driver.  (Please ignore the last paragraph and
> give me your opinion on that.)  
> 
> Periodically the screen goes black and when I move the mouse the image
> reappears.   This time a little of the bottom row of icons showed
> through the haze, but 10 seconds later that part it was gone. 
> 
> Is there a way that I can speed up the mouse movement? 
> 
> Thanks a lot. 

Sounds like a dead screen with a "cloudy" and "worse" display.

The screen goes black because its power saving is set to either put the
screen to sleep and / or start the screen saver after X minutes of
inactivity. Moving the mouse is "activity" so the screen wakes up /
screen saver stops.

The row of icons along the bottom is the Dock (vaguely similar to
Windoze's Start bar) which shows icons of some of the applications
installed or running. The Dock can be set to "hide" when not needed -
it appears when the mouse cursor is moved near the bottom of the screen
and disappears when the mouse cursor is higher up the screen.

Mouse movement may be able to be sped up by going into the mouse System
Preference options, but that's going to be difficult if you can't see
the screen properly.

The hard drives could be removed, but depending on the exact models,
it's a hassle and in newer iMac models you *REALLY* have to know what
you're doing to put it back together again (which in some cases
requires special glues, etc.), so not really advisable. Even if you
remove it, you'll need to put it into a same model iMac to easily use
it, although you can put it into an external case and plug it into any
newer Mac to see the content of normal documents. and probably import
emails.

Plugging in an external screen will again depend on the exact model,
but likely also require an adaptor of some sort.

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Thread

Please help PC guy with friend's Imac. micky <NONONOmisc07@bigfoot.com> - 2016-04-01 22:06 -0400
  Re: Please help PC guy with friend's Imac. Lewis <g.kreme@gmail.com.dontsendmecopies> - 2016-04-02 03:27 +0000
    Re: Please help PC guy with friend's Imac. Savageduck <savageduck1@{REMOVESPAM}me.com> - 2016-04-01 21:25 -0700
      Re: Please help PC guy with friend's Imac. Micky <NONONOmisc07@bigfoot.com> - 2016-04-02 01:05 -0400
        Re: Please help PC guy with friend's Imac. Your Name <YourName@YourISP.com> - 2016-04-02 17:46 +1200
          Re: Please help PC guy with friend's Imac. micky <NONONOmisc07@bigfoot.com> - 2016-04-02 14:42 -0400
            Re: Please help PC guy with friend's Imac. Your Name <YourName@YourISP.com> - 2016-04-03 10:19 +1200
              Re: Please help PC guy with friend's Imac. "Happy.Hobo" <Happy.Hobo@Spam.Invalid> - 2016-04-03 16:36 -0500
                Re: Please help PC guy with friend's Imac. Your Name <YourName@YourISP.com> - 2016-04-04 13:13 +1200
                Re: Please help PC guy with friend's Imac. Kadin2048 <Kadin@address.invalid> - 2016-04-04 01:22 +0000
          Re: Please help PC guy with friend's Imac. "Happy.Hobo" <Happy.Hobo@Spam.Invalid> - 2016-04-03 16:34 -0500
        Re: Please help PC guy with friend's Imac. Lewis <g.kreme@gmail.com.dontsendmecopies> - 2016-04-02 07:41 +0000
      Re: Please help PC guy with friend's Imac. Lewis <g.kreme@gmail.com.dontsendmecopies> - 2016-04-02 07:39 +0000
    Re: Please help PC guy with friend's Imac. Micky <NONONOmisc07@bigfoot.com> - 2016-04-02 00:56 -0400
    Re: Please help PC guy with friend's Imac. "Happy.Hobo" <Happy.Hobo@Spam.Invalid> - 2016-04-03 16:33 -0500
  Re: Please help PC guy with friend's Imac. Your Name <YourName@YourISP.com> - 2016-04-02 15:49 +1200
  Re: Please help PC guy with friend's Imac. Micky <NONONOmisc07@bigfoot.com> - 2016-04-02 00:50 -0400
    Re: Please help PC guy with friend's Imac. dempson@actrix.gen.nz (David Empson) - 2016-04-02 18:36 +1300
      Re: Please help PC guy with friend's Imac. micky <NONONOmisc07@bigfoot.com> - 2016-04-02 14:23 -0400
      Re: Please help PC guy with friend's Imac. micky <NONONOmisc07@bigfoot.com> - 2016-04-02 16:53 -0400
    Re: Please help PC guy with friend's Imac. Your Name <YourName@YourISP.com> - 2016-04-02 17:45 +1200
      Re: Please help PC guy with friend's Imac. micky <NONONOmisc07@bigfoot.com> - 2016-04-02 14:31 -0400
        Re: Please help PC guy with friend's Imac. Your Name <YourName@YourISP.com> - 2016-04-03 09:58 +1200
  Re: Please help PC guy with friend's Imac. Andreas Rutishauser <andreas@macandreas.ch> - 2016-04-02 08:12 +0100

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