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B1: Cannot reset SLD password: "Reset password failed!"

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This question on ServerFault:
<https://serverfault.com/q/1167200/502000>

I cannot reset a forgotten SLD password for Business One
9.3 PL14 (9.30.240).  I tried the following:

  1.  Go to Control Center at:

        https://<server>:30010/ControlCenter/

      A login prompt opens.

  2.  Click on the /Forgot password?/ URL.  A password-reset
      prompt opens.

  3.  Fill in the database server, the `sa' user
      credentials, and the desired new SLD password.  Check
      and recheck the specified data paranoidally.  The
      dabase is accessible.  The *B1* client connects to
      companies on that server.

  4.  Press Reset Site Password.

  5.  A modal message appears, exclaiming:

        Reset password failed!

      but with zero further explanations as to what may have
      gone wrong.  Nor have I found any log files with
      additional details about the event.

I need help with resetting the SLD password.

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B1: Cannot reset SLD password: "Reset password failed!" Anton Shepelev <anton.txt@gmail.moc> - 2024-11-06 18:07 +0300

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