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From: ray <ray@zianet.com>
Newsgroups: comp.os.linux.misc
Subject: Re: Best practice Linux support vendors?
Date: 14 Jul 2011 14:51:52 GMT
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On Wed, 13 Jul 2011 19:12:03 -0700, snorble wrote:

> When administering Windows servers, I have found that between the
> hardware vendor support (Dell, HP, etc) and Microsoft support, that
> takes care of most of the big "oh crap" situations, like having to
> restore a domain controller on different hardware or other hairy issues.
> 
> For Linux, the hardware vendor part stays the same. Dell replaces the
> parts regardless of OS. What about Linux support from vendors? I believe
> Dell has some offerings, and there's RedHat, etc. I use Linux for my own
> stuff, but for a customer it would be nice to have someone to call in a
> pinch. Any advice in this area? Thanks.

Several Linux vendors sell their products with support - so, what's the 
problem?