Path: csiph.com!v102.xanadu-bbs.net!xanadu-bbs.net!news.glorb.com!news-out.readnews.com!transit3.readnews.com!news-out.news.tds.net!newsreading01.news.tds.net!53ab2750!not-for-mail From: "Leif Roar Moldskred" Subject: Re: Who gets interviewed to produce use cases? Message-ID: <50294F06.56817.calajapr@time.synchro.net> X-Comment-To: Arne Vajhøj Newsgroups: comp.lang.java.programmer In-Reply-To: <50294F04.56807.calajapr@time.synchro.net> References: <50294F04.56807.calajapr@time.synchro.net> X-FTN-AREA: COMP.LANG.JAVA.PROGRAMMER X-FTN-MSGID: 1:261/38 1c3bf3f5 X-FTN-REPLY: 1:261/38 3e08f66b Content-Type: text/plain; charset=IBM437 Content-Transfer-Encoding: 8bit X-Gateway: time.synchro.net [Synchronet 3.16a-Win32 NewsLink 1.98] Lines: 37 Date: Mon, 13 Aug 2012 19:38:36 GMT NNTP-Posting-Host: 69.21.70.65 X-Complaints-To: news@tds.net X-Trace: newsreading01.news.tds.net 1344886716 69.21.70.65 (Mon, 13 Aug 2012 14:38:36 CDT) NNTP-Posting-Date: Mon, 13 Aug 2012 14:38:36 CDT Organization: tds.net Xref: csiph.com comp.lang.java.programmer:17869 To: Arne Vajhøj From: "Leif Roar Moldskred" To: Arne Vajhoj From: Leif Roar Moldskred Arne Vajh-,j wrote: > > The real problems are that: > - the domain experts now how the old systems works but may have > huge difficulties explaining how the new system should work > - asking people about requirements is an open invitation to > scope creep Another problem -- or perhaps rather a restating of the first problem you mentioned -- is that even users with a very good _implicit_ knowledge of their work process often have a poor _explicit_ understanding of it. Often, a lot of important business requirements are overlooked because the users either plain doesn't realise that they're there, or because they take them as implicitly understood. For the same reason, users are often terrible at prioritising between features and choosing between different solutions. Often, the highest priority goes to whichever feature the user thought of most recently. -- Leif Roar -+- BBBS/Li6 v4.10 Dada-1 + Origin: Prism bbs (1:261/38) -+- Synchronet 3.16a-Win32 NewsLink 1.98 Time Warp of the Future BBS - telnet://time.synchro.net:24 --- BBBS/Li6 v4.10 Dada-1 * Origin: Prism bbs (1:261/38) --- Synchronet 3.16a-Win32 NewsLink 1.98 Time Warp of the Future BBS - telnet://time.synchro.net:24