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Re: Samsung DCS Compact troubleshooting...

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On Wednesday, December 3, 2003 at 9:00:48 PM UTC-5, Rich Piehl wrote:
> Kris Stark wrote:
> > Hi....
> > 
> > Hopefully somebody can point me in the right direction in getting a DCS
> > Compact repaired...
> > 
> > After a bried power fluctuation, our DCSc decided to call it quits...
> > The only indication I get on the phones is the revision number, but it
> > appears as if the system will not completely boot up. No obvious
> > indications of problems on the ksu or boards, and I've tried to isolate
> > the problem as much as possible (ie. pull the expansion board, bring the
> > system to a bare bones config) but still nothing. The RAM pack has a
> > light on it still, as does the main power indicator, but even a reset of
> > the RAM pack will not bring the system back up.
> > 
> > From what I can tell, the power supply *may* be putting out a low +48,
> > but since I don't have a clue as to what the actual tolerances are, and I
> > don't have a good way to measure the voltage under load, I can't say for
> > sure...
> > 
> > Anybody have any hints, save replacing the entire system? Or a source
> > for a parts unit I could try to play parts swap with...
> > 
> > Thanks!
> > 
> > Kris
> I'll see if I can lay my hands on the power supply specs for the 
> Compact tomorrow. Also, be sure to check both fuses in the pwoer 
> supply to make sure they're good.
> But, generally speaking, if the phones are displaying their software 
> version the problem isn't with the power supply. More likely it's 
> with the ram pack or the software chipset.
> You said the ram pack light was on, but is it flashing? If it's not 
> flashing it's not working. You also might also try reseating the 
> chipset in the lower right corner of the motherboard. Bent pins on 
> those will cuase the symptoms you describe (though how they would 
> get bent by a power fluxuation is a good question). But they might 
> have gotten fried out.
> Hope this helps some.
> Take care,
> Rich
> God bless the USA
> -- 
> Pour me something tall and strong.
> Make it a hurricane. Before I go insane.
> --Alan Jackson

Good afternoon,
I have been challenged with troubleshooting a Prostar DCS system.  I was informed that after a thunder storm only one station is working in the system.  All the lines are available and switching the phones the trouble follows the station.  the power supply red light is flashing, and everything else seems to be normal.  I have checked the wiring the best I can in an old building and it appears to be okay.  I tried to download a manual for the unit and was almost hit with ransomware.  It must have been an older version, my virous protection caught it.

The unit is in a small business and they need their telephones but do not have the resources to put a lot into it.

thanks for any advise you can give me.

Bill DeFalco
bdefalco@hotmail.com

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Re: Samsung DCS Compact troubleshooting... Billy DeFalco <billd621@gmail.com> - 2022-09-04 10:56 -0700

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